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Your First Visit

A pet's first visit to a pet resort can seem a bit daunting, so we've put together a list of info and resources to help you prepare.

At your first visit, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Before Your Appointment
  1. Complete all relevant Forms prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
  3. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  4. Feel free to bring your pet's favorite treats to keep them happy and distracted!

All New Clients

Please review our Pet Lodging & Daycare Policies and our Pet Lodging & Daycare FAQ for additional information.

Please note that check-ins are expected to take 15- 20 minutes depending upon each guest's needs.

“Our rescue absolutely loves this place and we love them because of that! Well, also because they might love our dog as much as we do. He's as excited to see the staff as he is to see us when we come home. Great facility and knowledgeable staff.”

Hillel G.