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Your Pet's First Visit

A pet's first visit to a pet resort can seem a bit daunting, so we've put together a list of info and resources to help you prepare.

At your first visit, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Before Your First Appointment
  1. Complete all relevant Forms prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
  3. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  4. Feel free to bring your pet's favorite treats to keep them happy and distracted!

All New Clients

Please review our Pet Lodging & Daycare Policies and our Pet Lodging & Daycare FAQ for additional information.

Please note that check-ins are expected to take 15- 20 minutes depending upon each guest's needs.

Request Appointment (410) 833-2090

"First time and an amazing experience! I have a 6-month 100-pound cane Corso and the staff was very knowledgeable and answer all of my questions. I must tell you that their grooming skills are impeccable. They are well organized with this pandemic. Treat your sweet pet with this amazing facility."

Alice C.

(410) 833-2090 Request Appointment
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